Last updated: June 7, 2026
Find answers to the most common questions about Trackly: how searches work, privacy, subscriptions, payments, and support. Click a question to reveal the answer.
43 questions
Trackly is an AI verification service that helps detect whether someone is active on dating apps (Tinder, Bumble, Hinge, etc.) and generates a detailed, 100% anonymous report.
A free discovery tier lets you start a search. The full report requires a Trackly account and paid access (from €19.99/month) or a Pro/Premium subscription.
Yes. Your searches and data are never sold. We comply with data protection standards (GDPR).
Depending on the mode: dating app profiles (bio, photos, activity), FaceTrace™ reverse face search, or public Instagram/TikTok signals. All data comes from publicly accessible sources.
Yes. TRACKLY only uses publicly available data from the internet. No private data is collected. We comply with GDPR and applicable data protection laws.
Most dating reports are ready in 2–5 minutes. You receive an email as soon as your report is available in your user area.
Trackly analyzes Tinder profiles based on the information you provide and identifies matching profiles using our AI.
Our AI cross-references multiple signals (profile, location, activity, photos) for reliable matches. Results are not 100% guaranteed—they rely on public data and may be incomplete depending on region or privacy settings.
Most Tinder profile searches are completed in 2–3 minutes. Our AI-powered system provides initial results immediately, detailed profile information within minutes, and a full activity history in under 5 minutes. Complex searches may take up to 5 minutes to ensure accuracy.
To search effectively, you need at least one of the following:
Yes. Our Tinder profile search service is fully legal. We only access publicly available information and comply with data protection regulations. We recommend using Trackly responsibly and in accordance with our terms of use.
Searches are designed to be discreet. Our system does not notify the profile being searched, and your search history remains encrypted.
Our full search results include:
Activity indicators reflect publicly available data at the time of your search. Our database is updated regularly, but some information may be a few days old depending on source availability.
No Tinder account is required. However, a Trackly account is needed to access the full report after payment. The person searched is never notified.
If no profile matches your criteria, we provide suggestions to refine your search and may run additional searches with adjusted criteria.
Each result includes an activity timestamp. We also provide:
The search starts when you submit the form. Your report is usually ready in 2–5 minutes in your user area. You will receive an email as soon as it is available.
Full report access starts at €19.99/month. Pro (€9.99/month) and Premium (€29.99/month) plans offer higher quotas and advanced features.
Visit our Contact page and send us a message using the form. Our support team will get back to you as soon as possible.
Collected data is encrypted and stored according to security best practices. It may be used internally, anonymously, to improve our product. We never sell your personal data.
Click « Login » then « Sign up », or use « Continue with Google ». An email account requires a valid address and a password of at least 6 characters.
Yes. Google sign-in automatically creates your Trackly account on first use, with no separate password.
Trackly checks Tinder, Bumble, Hinge, Badoo, Happn, Meetic, Grindr, OkCupid, and more. Coverage may vary by region and publicly available data.
Yes, depending on the search mode. The dating-app flow focuses on dating profiles; other features may include public social signals.
You can upload an optional photo to refine AI matching. The photo is processed securely and is not shared with the person searched.
The free tier lets you start a search with a limited preview. The full report (from €19.99/month) or a Pro/Premium subscription unlocks detailed results, history, and advanced features.
Pro offers a high search volume and dating reports. Premium adds unlimited searches, AI chat, export, and priority support.
Go to « Manage subscription » or Settings → Subscription in your dashboard. You keep access until the end of the current billing period.
See our refund policy on the dedicated page. Contact support with your account email and payment date to speed up processing.
Yes. Payments are processed by Stripe, a PCI-DSS certified provider. Trackly does not store your full card numbers on its servers.
Yes, monthly and annual plans renew automatically until cancelled. You can cancel anytime before the next charge.
Use the « Forgot password » page. A verification code will be emailed so you can set a new password.
It depends on your plan: free is limited, Pro allows a high daily quota, Premium offers unlimited searches.
No. Trackly relies on public data and AI models. Results may be incomplete or inaccurate; use them as decision support, not absolute proof.
The service is available internationally. Result quality depends on publicly available data in the searched geographic area.
Yes. The site is optimized for phones and tablets. No install required—open trackly.website in your browser.
Email tracklyaisupp@gmail.com via the Contact page. We typically reply within 2 hours during business hours (Pacific Time).
Premium users can export certain results. Full dating reports remain available in your user area.
You can request account and data deletion by contacting support. Some billing records may be retained as required by law.
No. Trackly is an independent service. We are not affiliated with, endorsed by, or sponsored by Tinder, Bumble, Meta, or any third-party platform.
Yes—a first name with age and location is often enough. More precise details (photo, exact city) improve match reliability.
The detailed report requires costly analysis (AI, multi-app checks, profile compilation). Payment unlocks the full report generated for your search.
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