Last updated: June 7, 2026
Find answers to the most common questions about Trackly: how searches work, privacy, subscriptions, payments, and support. Click a question to reveal the answer.
41 questions
Trackly is an AI verification service that helps search Tinder for matching profiles and generates a detailed private report.
No. Free account only. Full report: $7.99 trial (1 search, 3 days), then Pro at $14.99/month (5 searches/month). +5 search top-up for $9.99.
Yes. Your searches and data are never sold. We comply with data protection standards (GDPR).
Dating app profiles (Tinder: bio, photos, activity when exposed), optional photo similarity, and account dashboard data. Results are indicative, not legal proof.
Yes. Laws vary by jurisdiction. Trackly does not provide legal advice. Use the service responsibly and in line with our Terms of Use and applicable privacy laws (including GDPR where applicable).
The search starts instantly. Your report appears on screen within seconds — no email is sent.
Trackly analyzes Tinder profiles based on the information you provide and identifies matching profiles using our AI.
Trackly cross-references name, age, city, gender, and optional photo similarity. Results are not guaranteed — a match means a corresponding Tinder profile was found, not proof of current use or infidelity.
Search starts instantly after you submit the form. Your report appears on screen within seconds with bio, photos, and estimated activity — no email is sent.
To search effectively, you need at least one of the following:
Laws vary by country and situation. Trackly does not provide legal advice. Use the service responsibly and in accordance with our Terms of Use and applicable privacy laws.
Searches are designed to be discreet. Our system does not notify the profile being searched, and your search history remains encrypted.
When a Tinder profile matches your criteria, results may include:
When Tinder exposes activity timestamps, they appear in the report. Cache refresh timing can mean some fields are slightly stale.
No Tinder account is required. However, a Trackly account is needed to access the full report after payment. The person searched is never notified.
If no profile matches your criteria, we provide suggestions to refine your search and may run additional searches with adjusted criteria.
When Tinder exposes activity timestamps, they appear in the report. Otherwise the field shows as unavailable. A found profile does not prove current daily use.
The search starts when you submit the form. Your report appears instantly on screen — no email is sent.
Start at $7.99 (1 search, 3-day trial), then $14.99/month for 5 searches per month. Top up +5 searches for $9.99 when needed. Single Pro plan only.
Visit our Contact page and send us a message using the form. Our support team will get back to you as soon as possible.
Collected data is encrypted and stored according to security best practices. It may be used internally, anonymously, to improve our product. We never sell your personal data.
Click « Login » then « Sign up », or use « Continue with Google ». An email account requires a valid address and a password.
Yes. Google sign-in automatically creates your Trackly account on first use, with no separate password.
Trackly checks Tinder, Bumble, Hinge, Badoo, Happn, Meetic, Grindr, OkCupid, and more. Coverage may vary by region and publicly available data.
You can upload an optional photo to refine AI matching. The photo is processed securely and is not shared with the person searched.
Without a subscription you can create an account but cannot run searches. Pro trial at $7.99 (1 search, 3 days) then Pro ($14.99/month, 5 searches/month) unlocks detailed reports, history, and all features.
Go to « Manage subscription » or Settings → Subscription in your dashboard. You keep access until the end of the current billing period.
See our refund policy on the dedicated page. Contact support with your account email and payment date to speed up processing.
Yes. Payments are processed by Stripe, a PCI-DSS certified provider. Trackly does not store your full card numbers on its servers.
Yes, monthly and annual plans renew automatically until cancelled. You can cancel anytime before the next charge.
Use the « Forgot password » page. A verification code will be emailed so you can set a new password.
Pro trial ($7.99) includes 1 search over 3 days. Pro ($14.99/month) includes 5 searches per month. Top up +5 searches for $9.99 when needed.
No. Trackly relies on public data and AI models. Results may be incomplete or inaccurate; use them as decision support, not absolute proof.
The service is available internationally. Result quality depends on publicly available data in the searched geographic area.
Yes. The site is optimized for phones and tablets. No install required, open trackly.website in your browser.
Email tracklyaisupp@gmail.com via the Contact page. We typically reply within 2 hours during business hours (Pacific Time).
Full dating reports remain available in your Pro user area.
You can request account and data deletion by contacting support. Some billing records may be retained as required by law.
No. Trackly is an independent service. We are not affiliated with, endorsed by, or sponsored by Tinder, Bumble, Meta, or any third-party platform.
Yes, a first name with age and location is often enough. More precise details (photo, exact city) improve match reliability.
The detailed report requires costly analysis (AI, multi-app checks, profile compilation). Payment unlocks the full report generated for your search.
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